Overview

In this article, you’ll learn how to navigate the Document Processing page and monitor document automation effectively.

Why it matters

The Document Processing page provides a real-time snapshot of how tickets and EMDs are being handled across all active schemes.

It’s especially useful for identifying:

• Processing delays
• Unusual behavior, such as mass failures or scheme error

Page structure

The Document Processing page includes the following key components.

Documents table

View the full list of tickets and EMDs, along with their statuses and other key details. Click a document number to open a modal with more information.

Document details

This section shows key information about the document being processed – such as type, status, identifiers, and timestamps – providing context for the actions taken in the workflow.

Search bar and filter

Search by document number, PNR, or carrier. You can also export results and customize the table display to suit your workflow.

Actions

When you select one or more documents, an actions bar appears at the top of the page.

To manually ingest a document into a scheme, click Ingest on the right.

Processing history

This section shows how each document has been processed over time. Use these insights to evaluate scheme performance and make informed decisions about workflow adjustments or optimization.